Schedule

Ready to test your insurance smarts - and have a blast doing it?

Step into a fast-paced, competitive learning experience unlike any other. In this high-energy session, hosts Luke Praxmarer and Nicole Broch will lead you through games like “Pursuing Trivia” and “Insurance Jeopardy,” challenging your knowledge across a range of coverage topics: Personal Auto & Home, Commercial Property & Auto, Personal Umbrella, EPL, Business Income, Workers Comp, and more.

Expect laughter, teamwork, and a healthy dose of friendly competition as you battle for bragging rights and real prizes. Whether you're a seasoned insurance pro or just love a good challenge, you’ll leave with sharpened skills, new insights - and maybe even some swag to show for it.

 Plus - this session will satisfy your Ethics CE requirement!

Technology can’t fix broken processes—but it can supercharge great ones. This session blends strategy, hands-on practice, and real-world examples to help your agency strengthen its foundation. You'll learn how to identify the essential tools your agency needs, create better alignment through documented workflows, and explore how automation and AI can be used to eliminate busywork and create consistency. From CRMs to ChatGPT, we’ll break down what matters—and what doesn’t.

Attendees Will Walk Away With:

• A framework to identify which tools are missing or underused in their tech stack

• A simple process template to begin creating standard operating procedures

• Real automation ideas they can implement right away

• Tips to build repeatable, effective prompts for AI tools like Copilot and ChatGPT

• A mindset (and maintenance plan) for keeping it all running smoothly